How to Deliver a Quality Experience to Clients in 6 Easy Steps

For the past 4 years, I’ve worked for L-Tron and learned a great deal about how to provide customers with an excellent experience. One of the things I like about working here is that whether our customer is a multi-billion dollar company or mom and pop business, everyone is treated with importance. If a positive …

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A Little Bit Closer to Star Trek: Why Evolving Matters

When I was a child I grew up watching Star Trek: The Next Generation and was entertained every week by what I thought was a galaxy and the possibility that I would never see it in my lifetime. Really, warp drives? Traveling to new worlds and civilizations? Computers that can generate food? Surely something like …

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200th Blog Post Spotlight: L-Tron Operations Team

I am excited to say that this blog marks our 200th post! Thank you to all of those who have taken the time to read our blogs. We hope that you have found them informative and useful. Although most of our blogs are aimed at educating our readers on top industry news, practical technology applications, …

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Digital Signage: Step into the Modern Age

Are you one of those people who are distracted very easily by bright, shiny things? If I am walking around outside and see something that seems to be shouting, “HEY! YOU! LOOK AT ME!” chances are I’m going to stop and stare for at least ten seconds…and it is because of people like you and …

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Airport Customer Service: Lessons in What NOT to Do!

I was packed and ready to go to COPSWEST in California, the largest Law Enforcement conference on the west coast. L-Tron was a proud sponsor/exhibitor for the first time –this year! If you travel – or even if you follow the news – getting anywhere by plane these days is never a given, even when it is a …

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Quality Technical Support for Industrial Computing & Barcode Scanning

Sometimes, it’s just impossible to get someone on the phone.  If you do finally reach someone, the quality of support can lack in many areas.  At L-Tron Corporation, our main objective is to provide the best pre- and post-sales technical support available anywhere. We find that by doing so, our customers get the correct product …

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Havis PocketJet Mounts for Mobile Printers: The Top Loader Returns

Recently, Havis introduced a new line of top-loading PocketJet Printer Mounts. Those of you who remember the old LEDCO line of PocketJet mounts may get a bit nostalgic when reading this article. Several years ago, LEDCO and Havis-Shields became a single company: Havis. The companies complemented each other very well, with little redundancy in product lines. However, …

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Why Should Your Business Capture Signatures Electronically?

So what is the big deal about having your business adopt electronic signature capture technology?  Well, have you ever heard of “doing more with less?”  Then I invite you to continue reading…. All businesses, whether it is a medical facility, financial institution, tax preparation firm, or grocery store, or even those employees who work in …

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L-Tron’s Approach Creates Close Relationships

Having been in sales for over 25 years, I have seen it all!  One thing I have seen too much of is fast-talking sales associates pitching products and services without putting the customer first.  At L-Tron Corporation, we approach our sales methodology with our core competencies and values in mind: mutual respect and customer satisfaction. For the …

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Customer Service is all about Transparency and Dedication!

During recent client visits, I have noticed that customers really appreciate our transparency and dedication to customer service.  Hearing clients speak about their positive past experiences with L-Tron as well as their desire to continue our close relationships is extremely satisfying. It got me thinking about the importance of “transparency” in all aspects of our …

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