Get to know Our People
The L-Tron team is caring, conscientious, and committed to
delivering high-quality solutions and support.
L-Tron Leadership Team
We help our clients to use their data to optimize their business and productivity. But – we do more than that. At our core, L-Tron is helping our clients to help their customers. This means we are saving lives by manufacturing critical healthcare components, keeping the roads safer with barcode scanning devices for public safety and vehicle inspections, serving justice with crime scene investigation tools and so much more.
Our leadership team keeps each department aligned with the common goal of putting our customers first. Delivering best-in-class products and solutions that make a difference for our clients.
Meet Trevor DiMarco: CEO and President
Trevor DiMarco is an experienced leader with a wealth of knowledge in technology, operations, and sales, with a focus on delivering growth. He is responsible for personnel, budgets, resource allocation, and ensuring that all departments meet their goals.
Trevor joined the L-Tron Team in 2014 as Director of Solutions, followed by his successive promotions to Vice President of Sales and Engineering. He then became President and CEO in 2022. Trevor is a natural leader and was instrumental in the creation of OSCR360.
Prior to L-Tron, Trevor worked as the Deputy Director of Manufacturing at BAE Systems, directing multi-site and functional teams on a variety of strategic initiatives to drive strong employee morale and improved performance. Trevor graduated summa cum laude from both the University of Rochester and Babson College, with a Bachelor of Science in Mechanical Engineering and a Master of Business Administration, respectively.
In his free time, Trevor enjoys feeding fish (while pretending to be an accomplished angler), spending time with his family, and participating in shooting sports.
Meet Trevor DiMarco: CEO and President
Trevor DiMarco is an experienced leader with a wealth of knowledge in technology, operations, and sales, with a focus on delivering growth. He is responsible for personnel, budgets, resource allocation, and ensuring that all departments meet their goals.
Trevor joined the L-Tron Team in 2014 as Director of Solutions, followed by his successive promotions to Vice President of Sales and Engineering. He then became President and CEO in 2022. Trevor is a natural leader, and was instrumental in the creation of OSCR360.
Prior to L-Tron, Trevor worked as the Deputy Director of Manufacturing at BAE Systems, directing multi-site and functional teams on a variety of strategic initiatives to drive strong employee morale and improved performance. Trevor graduated summa cum laude from both the University of Rochester and Babson College, with a Bachelor of Science in Mechanical Engineering and a Master of Business Administration, respectively.
In his free time, Trevor enjoys feeding fish (while pretending to be an accomplished angler), spending time with his family, and participating in shooting sports.
Engineering Team
The L-Tron Engineering Team is second to none when it comes to turning client visions into reality. Whether our engineers are designing and developing new technology or fine-tuning existing applications to better serve the needs of a client, this knowledgeable group of problem solvers is as talented, and quirky, as they come.
Partnering with our Engineering Team means that your voice will be heard, and your pain points will be addressed. We specialize in solving workflow challenges, streamlining data entry, addressing outdated technology, and more.
Our talented team stays busy developing OSCR360 software updates, and gathering feedback from our clients to develop new solutions built directly from their voice.
Meet Ken Gravenstede: Director of Engineering
Ken has been with L-Tron since 2015. He brings a great deal of experience in the hardware, software, mechanical and electrical fields, with specializations in embedded software and hardware design and Linux kernel internals and drivers. At L-Tron, Ken specializes in project management and is responsible for the engineering and management of customized solutions.
Prior to L-Tron, Ken gained over 30 years of experience working as a Senior Engineer and Consultant for several technology companies.
Outside of the office, Ken can be found in the great outdoors, canoeing, camping, hunting, or fishing. He can even be found piloting a plane! When he’s not operating an aircraft, Ken is an avid wine and beer enthusiast and has a sweet tooth for chocolate.
Meet Ken Gravenstede: Director of Engineering
Ken has been with L-Tron since 2015. He brings a great deal of experience in the hardware, software, mechanical and electrical fields, with specializations in embedded software and hardware design and Linux kernel internals and drivers. At L-Tron, Ken specializes in project management and is responsible for the engineering and management of customized solutions.
Prior to L-Tron, Ken gained over 30 years of experience working as a Senior Engineer and Consultant for several technology companies.
Outside of the office, Ken can be found in the great outdoors, canoeing, camping, hunting, or fishing. He can even be found piloting a plane! When he’s not operating an aircraft, Ken is an avid wine and beer enthusiast and has a sweet tooth for chocolate.
Software Development Team
Our talented Software Development Team diligently builds applications to support our customers. They develop and update our websites, problem-solve bugs and glitches, and code, of course.
Our developers work closely with our engineers to address industry workflow issues and pain points brought to us by customers. The voices of our customers are the driving force behind our Company, and the Software Development Team meticulously develops solutions to meet client needs. You can count on this team for OSCR360 Software updates, application development, L-Tron website improvements, and more.
Meet Viet Nguyen: Director of Platform Development
Viet first brought his web development talents to L-Tron in 2015, and we’ve kept him busy ever since. With over 20 years of platform development experience, Viet is always hard at work on the next software update for OSCR360, as well as the other development projects.
Outside of the office, Viet is a dedicated father and devoted dog-lover. His hobbies include 3D printing, home automation, microcontrollers, and billiards.
Viet’s beloved four-legged friend, Oscar, was OSCR360’s mascot and namesake. We were all saddened when he passed away in 2023. Oscar was always by Viet’s side, and he is greatly missed at the office.
Meet Viet Nguyen: Director of Platform Development
Viet first brought his web development talents to L-Tron in 2015, and we’ve kept him busy ever since. With over 20 years of platform development experience, Viet is always hard at work on the next software update for OSCR360, as well as the other development projects.
Outside of the office, Viet is a dedicated father and devoted dog-lover. His hobbies include 3D printing, home automation, microcontrollers, and billiards.
Viet’s beloved four-legged friend, Oscar, was OSCR360’s mascot and namesake. We were all saddened when he passed away in 2023. Oscar was always by Viet’s side, and he is greatly missed at the office.
Sales and Support Team
Our Sales and Support Team was the first-ever division of L-Tron, back when L-Tron was born in the 1970s. Today, this team is hard at work on the phone, online, and traveling around the country to answer your questions and help you find the right solution for your agency or business.
Our team has been trained to be hardware agnostic, meaning we will use our knowledge and expertise to recommend the very best technology fit for your application, rather than deferring to a particular brand name. Our premier status with many of the world’s leading manufacturers enables our Sales and Support staff to recommend the highest quality product at the best possible prices, while also providing you with fast, responsive customer service and technical support.
Meet Charlie Waldman: Solutions Engineer
Charlie is an accomplished engineer, with an impressive 26-year (and counting) career at L-Tron. He specializes in government and industrial solutions and his engineering accomplishments are extensive, including the development of SCADA & control systems and data acquisition systems. When it comes to customer support, to say that Charlie is always there for L-Tron customers is an understatement, as evidenced by his dedicated 3:00 AM OSCR support phone calls.
A long-time Greater Rochester native, Charlie now resides in Houston with his wife and their beloved dogs, Archie and Penny. While working remotely for L-Tron, he remains very active in his spare time, enjoying gardening, golfing, and spending time with his family.
Meet Charlie Waldman: Solutions Engineer
Charlie is an accomplished engineer, with an impressive 26-year (and counting) career at L-Tron. He specializes in government and industrial solutions and his engineering accomplishments are extensive, including the development of SCADA & control systems and data acquisition systems. When it comes to customer support, to say that Charlie is always there for L-Tron customers is an understatement, as evidenced by his dedicated 3:00 AM OSCR support phone calls.
A long-time Greater Rochester native, Charlie now resides in Houston with his wife and their beloved dogs, Archie and Penny. While working remotely for L-Tron, he remains very active in his spare time, enjoying gardening, golfing, and spending time with his family.
Law Enforcement Team
No one knows cops better than cops, which is why our Law Enforcement Team is comprised of highly knowledgeable retired police officers with a variety of college degrees and specialized certifications. Count on our Law Team to “tell it like it is,” using their firsthand experiences to help your team problem-solve, answer your questions, and share the latest technology trends in public safety and criminal investigations.
When it comes to other branches of government and public safety, this team has done – and continues to do – its homework. Between the countless interdepartmental connections our team has developed over the decades and L-Tron’s commitment to the pursuit of educational opportunities, this team confidently collaborates with a wide array of public safety clients, including fire departments, district attorney offices, environmental conservation departments, school resource officers, and more.
Meet Andy McNeill: Retired Sheriff's Deputy & L-Tron Director of Forensic Education
Andy joined L-Tron in 2018, following a 29-year (and one day) career in law enforcement and crash reconstruction. In his position at L-Tron, Andy works closely with the law enforcement and public safety communities, and serves as a knowledgeable resource for OSCR360 users, providing demos, holding training sessions, teaching instructional forensic photography classes, and presenting at conferences.
As a longtime crime scene investigator and forensic photographer with the Monroe County Sheriff’s Office, Andy has experience in collision reconstruction, latent fingerprint examination, forensic video analysis, and has testified as an expert witness on numerous cases. He also is a certified police and fire instructor, as well as an ACTAR-accredited collision reconstructionist and an IAI-certified Senior Crime Scene Analyst.
Outside of the office, Andy enjoys kickboxing, photography, and traveling.
Meet Andy McNeill: Retired Sheriff's Deputy & L-Tron Director of Forensic Education
Andy joined L-Tron in 2018, following a 29-year (and one day) career in law enforcement and crash reconstruction. In his position at L-Tron, Andy works closely with the law enforcement and public safety communities, and serves as a knowledgeable resource for OSCR360 users, providing demos, holding training sessions, teaching instructional forensic photography classes, and presenting at conferences.
As a longtime crime scene investigator and forensic photographer with the Monroe County Sheriff’s Office, Andy has experience in collision reconstruction, latent fingerprint examination, forensic video analysis, and has testified as an expert witness on numerous cases. He also is a certified police and fire instructor, as well as an ACTAR-accredited collision reconstructionist and an IAI-certified Senior Crime Scene Analyst.
Outside of the office, Andy enjoys kickboxing, photography, and traveling.
Operations Team
L-Tron is ISO 9001-Certified, and the Operations Team works incredibly hard to ensure this standard is met, each and every day. In addition, our dedicated Operations Team abides by an internal 100% quality/zero defect policy to deliver the highest levels of quality and service to our customers.
The Operations Team is well-organized and always busy keeping our office running smoothly, from stocking supplies and products to accounts receivable to kitting and shipping new products to customers in a timely manner. On countless occasions, we’ve had customers reach out to our Operations Team to thank them for their pleasant, proactive approach that sets us apart from other companies.
Meet Tom Lew: Operations Quality Manager
Tom has been with L-Tron since 2017, and his strong organizational and problem-solving skills shine in this role. Tom has played an integral role in achieving and maintaining L-Tron’s ISO 9001 certification. With over 25 years of comprehensive experience in customer service, materials management, quality management, and project management, Tom is an incredible asset to the L-Tron team.
Outside of the office, Tom enjoys traveling, attending live concerts (especially those of his favorite band, Heart, which he has seen over 200 times!), and staying fit and healthy. Tom is a sucker for chocolate, particularly chocolate desserts, and York Peppermint Patties.
Customer Engagement Team
L-Tron’s Customer Engagement Team is fun-loving, creative, and here to share topics that are relevant to your business’ success. The team publishes blogs, case studies, resources, and plenty of other educational content to keep our clients, partners, and internal team well-informed. Interact with the Customer Engagement Team on L-Tron’s social media accounts or chat with them face-to-face at conferences and other live events held across the country. We love to hear from you!
Meet Julianne Pangal: Marketing and Customer Engagement Manager
Julianne has been with L-Tron since 2016. As the Marketing and Customer Engagement Manager, she collaborates closely with company leadership and our premiere partners on product strategy, future initiatives, and major projects. Julianne’s responsibilities include campaign development, maintaining partner relationships, customer engagement, and tracking project performance. She also manages L-Tron’s conference schedule and travels all over the country meeting different agencies, departments, and current customers networking within the industry.
In her free time, Julianne is an accomplished horseback rider, owning several horses of her own, and has completed over 45 half marathons. As an active member of the community, Julianne has worked as a volunteer and associate board member for Rochester’s Cancer Support Community, formerly Gilda’s Club, for over six years.
Meet Julianne Pangal: Marketing and Customer Engagement Manager
Julianne has been with L-Tron since 2016. As the Marketing and Customer Engagement Manager, she collaborates closely with company leadership and our premiere partners on product strategy, future initiatives, and major projects. Julianne’s responsibilities include campaign development, maintaining partner relationships, customer engagement, and tracking project performance. She also manages L-Tron’s conference schedule and travels all over the country meeting different agencies, departments, and current customers networking within the industry.
In her free time, Julianne is an accomplished horseback rider, owning several horses of her own, and has completed over 45 half marathons. As an active member of the community, Julianne has worked as a volunteer and associate board member for Rochester’s Cancer Support Community, formerly Gilda’s Club, for over six years.
