ISO 9001:2015 Certification is a Big Deal!
Written by Carmella Giancursio If you’ve worked with us or partnered with us before, chances are that you already know this: Quality matters to us. Customer satisfaction is huge. For…
Written by Carmella Giancursio If you’ve worked with us or partnered with us before, chances are that you already know this: Quality matters to us. Customer satisfaction is huge. For…
I checked into a hotel recently and received the familiar key card. When I got in the elevator and pressed the button to my floor, nothing happened. I pressed it…
(a 3 minute read) Welcome back to my latest blog series on the people of L-Tron. If you missed my first blog on Julianne from the Marketing Team, you can…
(A 2 minute read...) Everyone makes mistakes. But in the retail industry, you might not have the opportunity to fix it. A 2015 LoyaltyOne study of “dysfunctional retail touchpoints” uncovered…
Meet Our Peeps: Julianne (a 3 minute read) Today’s blog is going to be a little bit different than my normal blogs because I won’t be talking technology. Instead, I…
(A 3 minute read...) Three years ago, Disney World in Orlando not only welcomed visitors to be their guest, but also began presenting them with a new way to enjoy…
Not long ago, I was waiting in line to check out at a store. I overheard a cashier grumbling about the long line of customers and that she was leaving…
In these days of fast-paced changes, it takes a visionary leader to keep a company on track toward a bright future. But you also have to start with a powerful…
Since the beginning, L-Tron Corporation has centered on delivering excellence. That was 41 years ago, and our commitment to continually seek ways to improve hasn’t changed. We were honored to have our…
Retaining customer loyalty is a direct result of the quality of the shopper experience. Most shoppers will say the biggest bump in the path to purchase is the checkout—or specifically,…