Since the beginning, L-Tron Corporation has centered on delivering excellence. That was 41 years ago, and our commitment to continually seek ways to improve hasn’t changed.
We were honored to have our efforts recognized recently when we received the 2016 Technology Business of the Year Award, at the 12th Annual Victor Business Awards.
The award is presented to the company that has “contributed and demonstrated enhanced technology through products or services offered and made available to the community,” according to the Victor Local Development Group, which awards the recognition in 19 categories each year.
Although our leaders, RAD and Gayle DeRose—CEO, COO and Co-Owners, respectively—accepted the award, they acknowledged that the success was the result of a group effort.
“The success of the company is made possible by our team of dedicated employees,” said Gayle at the awards ceremony, which took place on May 5, 2016.
As the Chief Operations Officer, Gayle DeRose is integral in L-Tron’s pursuit of excellence. Her goal of 100% customer satisfaction and “zero defects” is embraced company-wide. Each employee pitches in to make sure every order is correctly processed and every customer contact is professional, friendly, and productive, including “internal customers”, which are other L-Tron team members. The company motto, “Your Success is Our Passion” isn’t just a statement, but a way of life here.
“We’re selective,” explains Gayle, whose father founded L-Tron. “We do extensive testing of the technology products we represent, because their quality reflects our own. We research the marketplace to identify needs where we can lend our expertise, and we never allow ourselves to sit back and take anything for granted. Excellence isn’t status. It’s a goal. And we keep our eye on that target every day.”
About the Author:
Elyse DeRoo is a member of L-Tron’s Marketing and Content Creation Team. Her passion is everything digital marketing, technology and data. She dances to any beat, even songs in her head, and could eat breakfast food all day long. Elyse can be reached at Elyse.DeRoo@L-Tron.com or 800-830-9523