What does this mean for you and future L-Tron clients?
L-Tron has been an ISO 9001:2015 Certified Company since 2018
In 2018, L-Tron first pursued the rigorous year-long process of earning ISO 9001:2015 Certification and we have maintained our certification status ever since. The process involves intensive auditing, during which L-Tron continues to demonstrate the highest levels of product and service excellence, as defined by the strict organizational standards set by the International Organization for Standardization (ISO).
International “9001”standards allow companies to maintain consistent levels of quality, regardless of where a business is located and which industries a business serves. These quality standards are recognized and employed by millions of companies globally. The “2015” refers to the year in which the most recent version of the quality standards were established.
Exceptional commitment to our customers
From the moment L-Tron was founded in 1975, customer service and satisfaction were our priorities – and that hasn’t changed. Today, our ISO Certification ensures that we effectively serve our clients across multiple industries, including manufacturing, healthcare, public safety, and more.
ISO Certification reaffirms that L-Tron is highly devoted to its customers and demonstrates our commitment and credibility through quality management and assurance, as well as a continuously evolving approach to critical processes. With ISO Certification, we are able to maintain a positive company culture and employee morale, in which invested employees deliver a quality experience.
We build products from the voices of our customers, actively responding to and solving their unique workflow challenges. Listening is a crucial component of our team’s process, as we seek to fully understand the frustrations and desires of our clients before providing solutions. After an order is placed, we follow a specific quality assurance process that is set in place by ISO standards.
Our entire team works collaboratively on a daily basis with the same goals in mind. We’re pleasant, proactive, and passionate about providing service and product excellence.
After all, “Your Success is our Purpose.”
What does the L-Tron “C-Suite” have to say?
“We are proud to have achieved ISO 9001:2015 certification to offer better value, products and solutions, as well as improved satisfaction to our clients and partners. This achievement is a testament to our entire team. We would also like thank OCIDA (Ontario County Industrial Development Agency) for the grant assistance which helped to make our ISO 9001:2015 certification a reality.”L-Tron Partner & COO, Gayle DeRose
“Not only does it (ISO 9001:2015 certification) show our customers that we follow industry best practices, but it also makes it easier for our customers who are already ISO certified to work with our company because we’re a cog in their trace-ability chain.“L-Tron Partner & CEO, RAD DeRose