I really love it when I come across exceptional customer service because I am passionate about delivering exceptional service to our customers. This time I am calling out the airline industry again. (Anyone remember my nightmare trip to COPSWEST a couple months ago?) But today I am really and truly smiling, because there are airlines …
There is Still Hope: Quality Customer Service for Airlines Read More »
I sell a lot of mobile printers that are destined to spend their lives mounted in a vehicle. The majority of them are 8.5″ wide thermal printers that are used to generate citations and reports for patrol officers from continuous roll thermal paper. I recently had a fairly large project for the same application that …
On the Road with the Zebra RW 420 Mobile Thermal Printer Read More »
From the ‘conversations that I’ve actually had’ department: “Hey Steve, do you have a second?” “Sure, what’s up?” “What’s SCADA?” “I have no idea, don’t we have people that actually know the answer to that question?” “Yes, but I’m insinuating that you should write a blog about it.” Great idea, Chief of Operations! Because I …
In a previous blog, I wrote about the implementation of new GS1 standards. The GS1 organization, along with the International Diary-Deli-Bakery Association and International Dairy Foods Association recently released new guidelines for traceability. The new guidelines cover dairy, deli and bakery products with details on product identification and how to use batch/lot numbers and bar …
Like many guys in their late twenties, I have been taken by the craze of home brewing. It’s a very fun activity, and after a few years of fine tuning my process I started inviting friends over to partake in the rewards of my craft. My friends, the freeloaders that they are, readily partook and …
Tracking My Home-Brewed Beer Supply Using Barcodes Read More »
For those of you who will be attending a religious service this coming Christmas Eve or Christmas morning, you may be surprised to see one particular newcomer in attendance at your place of worship…technology! Here are 5 forms of technology that may be making an appearance: Tablets Smartphones Data Projection Credit Cards and Barcodes Electronic …
“Oh Come, All Ye Tablets, Smartphones and Barcodes…” Read More »
There are more than a few ways to be a member of the mobile workforce. Some roles require a handheld computer and a wearable mobile printer. Others require a laptop, a briefcase and a frequent flyer card. The following is about the vehicle mobile workforce. These are the workers who go to the same office …
Gayle DeRose and I recently traveled to Ontario, California as exhibitors at the COPSWEST 2013 Leadership Summit & Expo. We had several products to demonstrate, the key product being our 4910LR, an L-Tron exclusive 2D barcode imager designed to read barcodes and capture images in a patrol vehicle environment. It was a great event, with …
Well, we are fast approaching that time again. My three or four loyal blog readers know that I make Christmas cookies. And, we aren’t just talking about a couple of dozen, either. I made well over a thousand cookies last year, and this year’s quantity may be an all-time high. I have to send a …
Project Planning for Manufacturing Software (and Christmas Cookies) Read More »
With Thanksgiving quickly approaching, I’m sure that many of you are thinking about things in our lives to be thankful for, and today I have one more thing to add to your list. This post is for those of you who have struggled with developing SCADA HMI applications. Here is some help for you! Although it’s not quite as simple as …