It’s hard to believe that a year has passed since the start of the COVID-19 pandemic. At L-Tron, we faced many challenges. During the early days of the pandemic, we were recognized by New York State as an “essential business,” due to the vital role we play in supply chain for COVID-related medical tests and equipment. This was great news because it meant our doors would stay open throughout the pandemic. However, for our company leaders, that recognition also meant taking an immediate, in-depth look into our processes. Our goal was to keep our employees healthy and safe, as well as to keep business running smoothly for our clients. See where we are now.
Looking back, our commitment to the safety and health of our employees, exceptional performance, and full transparency with our internal and external customers, as well as our manufacturing partners, enabled us to keep our doors open and our operations running to full capacity. This remained the case, even as our state and local region peaked in its number of COVID cases,
Across the country, life has changed in almost every way. Traffic jams are a thing of the past, a simple trip to the grocery store is a major outing, and people aren’t going within 6 feet of one another unless absolutely necessary. Here in New York State, and more specifically at L-Tron, we have had to adjust to working remotely for over 8 weeks. Here’s a glimpse into our “new normal.”
While big businesses and major corporations have received attention for COVID-19 efforts and the economic impacts of the pandemic, small/medium businesses (SMBs) are quietly proving to be integral behind the scenes. One local SMB, L-Tron, discusses the balancing act of delivering quality and service excellence, supporting critical healthcare and law enforcement efforts, and exceeding recommended safety practices for its internal team members, as an essential NYS business.