Field Mobility Solutions Level the Playing Field

When I think about it, customer service can be a tricky aspect of business for a small company that doesn’t have the resources of a large company!  The good news is that field mobility solutions can level the customer service playing field for smaller companies, especially those within my area of expertise: Plumbing and HVAC. I’ve spoken …

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Plumbing/HVAC Tracking Solution to Maximize Company Profits

While talking with professionals in the Plumbing/HVAC industry, I can’t believe how common it is for companies who are using a bar coding system or a smart phone application to think they are taking full advantage of tracking solution technology. While that may have been true a few years ago, the field has grown rapidly and currently offers a large menu off new …

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Workforce Trends in Field Mobility Solutions

Boy, have I learned a lot from clients lately in regards to the importance of a couple of key requirements relating to their field mobility solutions strategies. From sales folks on the road, to an HVAC service technician, to a driver responsible for delivering produce to the local market, all are part of this trend in …

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Assess True Labor Costs with Tracking Solution

I have found that without true labor costs, we have no visibility into the real cost of our products or services. Where are our front line employees spending their time?  Using a tracking solution to identify labor costs can ensure that your billing is as accurate and profitable as possible. It seems to me that there are …

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