When talking to managers and business owners within the field service industry, I am often moved by how much value is placed on the field technicians. It becomes obvious that these technicians are highly respected by their managers. These field technicians are highly trained and capable in many areas of business from customer service and sales, to equipment troubleshooting and repairs. What …
No matter who I talk to, it seems that getting your taxes done is usually not a pleasant experience. The process is often long and tedious, and involves gathering repetitive information, year after year. The good news is that with the recent addition of bar codes to several tax forms, the experience can be far shorter and consist of fewer …
When I think about it, customer service can be a tricky aspect of business for a small company that doesn’t have the resources of a large company! The good news is that field mobility solutions can level the customer service playing field for smaller companies, especially those within my area of expertise: Plumbing and HVAC. I’ve spoken …
Field Mobility Solutions Level the Playing Field Read More »
As mentioned in the first Stone Age Data Collection System article, implementing a successful project requires that many questions are asked: “Who?”, “What?”, “Where?”, “How?”, and “Why?” But for now… “What do you do?” If you’re reading this, chances are that you make something, buy/sell something, deliver something, and/or fix something. If not, perhaps you work with tracking people/products, in medical …
Stone Age Data Collection System — What do you do? Read More »
While talking with professionals in the Plumbing/HVAC industry, I can’t believe how common it is for companies who are using a bar coding system or a smart phone application to think they are taking full advantage of tracking solution technology. While that may have been true a few years ago, the field has grown rapidly and currently offers a large menu off new …
Plumbing/HVAC Tracking Solution to Maximize Company Profits Read More »
Mobile data collection and communication device enables high levels of efficiency and productivity among transportation and logistics workers.
If your manufacturing business is like most today, you are probably always looking for ways to save time, cut costs and run a more efficient company. Have you considered the benefits of receiving shipments from your suppliers with ship manifests that already contain bar codes? Would you like to speed up the receiving process and eliminate re-keying …
Boy, have I learned a lot from clients lately in regards to the importance of a couple of key requirements relating to their field mobility solutions strategies. From sales folks on the road, to an HVAC service technician, to a driver responsible for delivering produce to the local market, all are part of this trend in …
What is the first thing that comes to your mind when “data collection system” is mentioned? Do you have visions of an orderly system where product comes in, it gets recorded, and you actually have the correct information to run your business? Or do you have recurring nightmares of chaos and bedlam where all of …
New industrial computer features multiple I/O interfaces, state-of-the art quad core processor, superior graphics processing and more.