So, in reality, I should not know too much about the newest eCitation or incident reporting technology…but unfortunately, I do! My story begins back in December 2010, while I was on the road heading south to Elmira to visit one of my old college friends. I had the music turned on and was singing away …
OK, I hope this series is not getting as tired as the Rocky or Rambo sequels, although there is a lot less bloodshed. But, you may need one of these characters to gently prod you to start moving down the path to improving your data collection system. With the assistance of a trained professional, you have explored …
Stone Age Data Collection System IV – Why Bother Changing? Read More »
The more I speak with healthcare professionals in both the public and private sectors, the more I understand how mandates and productivity improvements play a big role in the adoption of new technology solutions. Emergency Supplies Management is an area where technology solutions can be the difference between life or death. In the aftermath of several …
Emergency Supplies Management Is Critical To Public Safety Read More »
The previous article focused on “What you do” and you were given the task of performing a rudimentary analysis–big words for, “asking questions”–of your staff and processes. So, I am hoping that you have at least a rough idea of what is going on in terms of a data collection system within your business. Since you are …
Stone Age Data Collection System III–How Do You Collect And Process Data? Read More »
When I think about it, customer service can be a tricky aspect of business for a small company that doesn’t have the resources of a large company! The good news is that field mobility solutions can level the customer service playing field for smaller companies, especially those within my area of expertise: Plumbing and HVAC. I’ve spoken …
Field Mobility Solutions Level the Playing Field Read More »
As mentioned in the first Stone Age Data Collection System article, implementing a successful project requires that many questions are asked: “Who?”, “What?”, “Where?”, “How?”, and “Why?” But for now… “What do you do?” If you’re reading this, chances are that you make something, buy/sell something, deliver something, and/or fix something. If not, perhaps you work with tracking people/products, in medical …
Stone Age Data Collection System — What do you do? Read More »
What is the first thing that comes to your mind when “data collection system” is mentioned? Do you have visions of an orderly system where product comes in, it gets recorded, and you actually have the correct information to run your business? Or do you have recurring nightmares of chaos and bedlam where all of …